Frequently Asked Questions

One draw runs each week. When it closes, one winner is selected at random from all valid entries in that draw.

The prize is based on the published share of paid entry revenue for that draw, subject to any minimum prize shown in the draw settings. The live pool is visible on the draw page.

Every entry in the draw has equal odds, the product uses a per-person cap, and the winner is selected using Random.org.

Yes. Free postal entry is available. See the relevant section in the Terms & Conditions.

Winners are notified in their account and can submit UK bank details on the Prizes page. Payments are made by bank transfer after verification.

Entry fees are generally non-refundable once the draw period has begun. If there is an operational issue that prevents fulfilment, the order flow can mark the payment for refund automatically.

Entrants must be 18 or over and meet the eligibility requirements set out in the Terms & Conditions.

Yes. Payments are handled by Stripe, passwords are stored as hashes, and our privacy practices are described in the Privacy Policy.